Privacy Policy

Last Updated: November 2026

Mastering Open Houses is operated by Open Houses USA, LLC. This Privacy Policy explains what information we may collect through MasteringOpenHouses.com, how that information is used, and the choices available to you.

1. Information We Collect

We may collect information you voluntarily provide when you:

  • Submit a message through our Contact form.

  • Register for a class, workshop, or educational event.

  • Request information about training for a brokerage, association, or other organization.

  • Communicate with us by email or through the website.

Depending on the interaction, this information may include your name, email address, phone number, organization or brokerage, and the contents of your message or registration.

For Tennessee-approved continuing education courses, we may also collect your Tennessee real estate license number for course administration, license verification, and continuing education reporting requirements

2. How We Use Your Information

Information collected through the website may be used to:

  • Respond to questions and requests.

  • Process class registrations and related payments.

  • Provide class confirmations, reminders, and information about scheduled events.

  • Communicate changes to classes, schedules, or registrations.

  • Coordinate training with brokerages, associations, and other organizations.

  • Maintain and improve our website, services, and educational programs.

  • Verify participant licensing information and fulfill applicable continuing education reporting requirements.

We do not sell your personal information.

3. Information Sharing

We may share information with service providers when necessary to operate our website and provide our services. These providers may include:

  • Squarespace: Website hosting and website form functionality.

  • Payment processors: To securely process class registration payments when online registration and payment services are offered.

  • Video conferencing and communication services: To deliver online classes and communicate with participants.

  • Security and spam prevention services: Including Google reCAPTCHA, which is enabled on our Contact form.

These providers may process information according to their own privacy policies and terms. We do not authorize service providers to use personal information for purposes unrelated to providing their services to us.

4. Cookies and Website Technologies

Our website and its service providers may use cookies and similar technologies to support website functionality, security, analytics, and performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Data Security and Retention

We take reasonable steps to protect information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business records, meet legal obligations, and resolve disputes.

6. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.

You may also request that we stop sending nonessential communications.

7. Third-Party Websites

Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

8. Children's Privacy

Our website and educational programs are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy as our website, services, and business practices change. Any updates will be posted on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Open Houses USA, LLC
Operating as Mastering Open Houses
Email: hello@openhousesusa.net
Website: MasteringOpenHouses.com